Proactive Services offerings provide a proactive approach to lower risk, accelerate IT-team adoption, and enhance operational processes. Certified Microsoft engineers deliver proactive services that use a hands-on, collaborative model that translates product-group knowledge to your IT team.
We strive to deliver exceptional service by working closely with you to support your business—not just your technology. We share our knowledge with your team and provide the support that you need to maintain expected service levels and to gain value from your software investments.
A series of educational workshops provide guidance on areas such as configuration and troubleshooting—equipping your team to manage in a cloud-based environment. Microsoft engineers can guide the definition of operational roles and responsibilities and equip administrators to configure and manage the cloud environment effectively.
We also work to identify potential technology risks and issues with your configuration and infrastructure and provide a prioritized change recommendation.
BENEFITS OF PROACTIVE OFFICE365 MANAGED SERVICES