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Azure Cloud Managed Services

Focus on Strategic Business Initiatives While We Manage Your Azure Cloud. 24x7x365

Microsoft Azure Managed Services

To realize the full value of cloud computing, you need to ensure your applications and systems remain stable and secure in your new environment.

We not only provide full coverage support for all of your cloud-based solutions but also ensure that your consumption model remains aligned with your business needs and budget. While much of the maintenance associated with your on-premises solutions may be reduced, new skills will be required to maximize your cloud investments.

As a Microsoft Certified Partner, we have the expertise to provide the essential support needed for all of your cloud computing needs. Whether providing for your cloud configuration needs, such as firewall settings or troubleshooting connectivity, or filling the gaps for developer resources, our proactive Managed Services team can efficiently and effectively address your support requests.

Our comprehensive Managed Services for Azure cloud go well beyond the basic troubleshooting provided by a typical managed services provider. Our application-level proactive services deliver:

Continuity — Dedicated, certified technical leads who are intimately familiar with your environment and function as an extension of your team.
Capability — A premier application development team who is ready to assist with creating and moving your applications to the cloud.
Visibility — An extranet portal provides the ability to view open service requests in real-time, submit new requests, view health check reports, monthly reports, key performance indicators (KPIs), frequently asked questions, knowledge base ticket history and project prioritization.
Flexibility — Utilize a single agreement for Azure Managed Services for all of your applicable deployed Microsoft technologies.
Microsoft Silver Partner

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Managed Services Plans

Under a single contract for our Managed Services, you have access to our team for all supported Microsoft technologies. That’s right. Deploy a new technology and you are covered under a single contract with a single monthly invoice.

MONITOR & ASSESS

Designed to ensure the health and stability of your Azure environment, our Monitoring Service leverages the power of System Center Operations Manager (SCOM) tools to provide 24/7, 365-day system monitoring. These services go far beyond traditional monitoring services with recurring in-depth health checks, analysis and trending to proactively identify issues requiring remediation.

CONFIGURE & MANAGE

Whether serving as your primary Administrator or acting as an expert for escalation support, your team members can perform a comprehensive set of tasks for your Azure services and fine-tune your Azure subscriptions. Our certified, assigned resources help manage the services and data stored within Microsoft Azure, especially complex production level workloads with a large number of servers and applications. Your assigned team members are committed to managing the recurring administration and weekly tasks necessary to keep your workloads and environments stable

RESPOND & REMEDIATE

Once your help desk personnel have performed the basic troubleshooting and isolated the issue, our support experts step in to remediate. Your dedicated team members are familiar with your unique environment and specific applications to expedite your issue resolution. We leverage the combined knowledge of a team that has deployed and supported hundreds of systems. All along the way, you will have visibility into the resolution process as we track, troubleshoot and resolve each issue. Finally, we provide a root cause analysis to prevent future issues from recurring.

Modern Service Management for Microsoft Azure Cloud

Proactiveness & Reliability You Can Count On

Microsoft Azure Cloud Managed Services Architecture

Begin Your Journey To Digital Transformation

Celebrating 15+ Years Of Award-Winning Service Excellence

Azure Services Across Three Global Offices

NORTH AMERICA

Suite # 1801, 1 Yonge Street,

Toronto ON M5E 1W7, Canada

EUROPE, MIDDLE EAST & AFRICA

Suite # 318, Al Nasr Plaza, Oud Metha,

Dubai 41318, UAE

ASIA PACIFIC

Floor # 3, MC Complex, Vasai (W),

Mumbai 401202, India

DISCLAIMER: The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.